The Technical Documentation Specialist will be responsible for creating, maintaining, and updating technical documentation for Rieco Industries' products and services. This role requires a blend of technical understanding, writing expertise, and the ability to communicate complex concepts in clear, concise terms.
Roles & Responsibilities:
Develop, write, edit, and format technical documentation, including user manuals, product specifications, training materials, and more.
Collaborate with product managers, engineers, and other stakeholders to gather product details and understand its functionality.
Ensure that technical documentation is accurate, comprehensive, and in line with company standards and guidelines.
Translate technical terminologies into user-friendly and understandable language.
Maintain a library of updated technical documentation, ensuring all changes to products or procedures are promptly reflected in the documents.
Review and update existing documentation to identify and correct out-of-date information or improve clarity and readability.
Coordinate with the training department to ensure consistency between training materials and technical documentation.
Respond to feedback from users and make necessary updates to the documentation.
Skill sets/Additional requirements:
Bachelor's degree in Technical Writing, Engineering, or a related field. Preferably 1 to 3 years minimum relevant experience of Document controller.
Proven work experience as a Document Controller or similar role.
Familiarity with project management.
Hands-on experience with MS Office and MS Excel.
Knowledge of Electronic Document Management Systems (EDMS).
Proficient typing and editing skills.
Data organization skills.
Competency in standard office computer programs including the Microsoft Office Suite (Office 365), Adobe Acrobat, WinZip, Volo View, Web-based Client Portals.
Experience with Document Management software's like Relatics, SharePoint, Aconex, or Documentum, Web based software..
Also, knowledge of Industrial Financial Services (IFS), DocPoint, SharePoint, AutoCAD, GloBus Teamcenter will be added advantage.
The candidate should have good English communication (verbal & written) & Interpersonal skill to Expedite with supplier/project engineer to meet the due dates.
Should have high level of concentration and attention to details and accuracy of data, numbers and titles being entered into the system..
Experienced in managing/coordinating projects remotely in a globally distributed setup.
Strong soft personal skill i.e. team player, quick learner, ability to adapt quickly & effectively etc.